Windows Phone ComfortDelGro Taxi Booking App version2.2.2 Download

ComfortDelGro Taxi Booking App

The ComfortDelGro Taxi Booking Application is the ideal taxi booking application for individuals on the go. This user-friendly application offers convenience by allowing users to pre-set their favourite locations and journeys for their taxi bookings. It even allows users to book a taxi at their current location, determined by their phones’ GPS.

What’s more? The users can also access and book from a list of 10 completed trips for ease of convenience. eReceipt can also be easily viewed and emailed for each of the completed trips.
Why wait? Download the application now!


Functionalities Available

New Booking
- Booking of current and advance jobs are available.
- Automatically detect current location using GPS as pick-up address.
- Add notes to driver.

Favourites
- Location: Preset and retrieve favourite locations for booking.
- Journey: Preset and retrieve your favourite journeys with trip details (pick-up and destination addresses) for booking.

Booking Status
- In-app push notification for all taxi bookings.
- Location tracking for confirmed taxi booking (immediate tracking available for current bookings and tracking available 10 mins before pickup time for advance bookings).
- Check taxi status or cancel taxi bookings regardless of the channels.
For example, user may book a taxi using SMS channel and subsequently check the status of the booking using this booking application.
- Suggested journey route.
- Estimated taxi fare.
- Share trip details.

History & eReceipt
- A list of 10 completed bookings for the past 30 days is available for reference.
- Rebook from your previous trips.
- eReceipt available for each completed trip.

Rate Driver
- In-app push notification to rate our driver after each completed trip.

Survey & Feedback
- Share your taxi experience with us via the survey and feedback feature.

News & Announcements
- Be updated with the latest News & Announcements from ComfortDelGro Taxis.

System Requirements
ComfortDelGro Taxi Booking application runs on Android 4.0 and above.
Features of this application may vary according to different versions of operating system and the phone models.


About ComfortDelGro
ComfortDelGro is one of largest land transport companies in the world with a global workforce, a global shareholder base and a global outlook. ComfortDelGro’s businesses include bus, taxi, rail, car rental & leasing, automotive engineering services, inspection and testing services, driving centres, insurance broking services, outdoor advertising and car dealership. Headquartered in Singapore, the Group also has operations in China, the United Kingdom, Ireland, Australia, Vietnam and Malaysia. In Singapore, it operates a fleet size of close to 17,000 taxis.

ComfortDelGro Corporation Limited part of our windows phone Transportation and have installs 500000. Update June 16, 2016.Rating is 68.1218. Windows Verison is 2.2.2. Actual size 40.0 MB.

Whats new

    - General bug fixes
    - Updated address
Download comfortdelgro-taxi-booking-app.apk 40.0 MB

Reviews

Revamped version not working Had no problem with the previous version. Have not been able to book since i downloaded this revamped version. Also, doesn't sync with phone booking anymore.

  • May 9, 2015

Much better but still room for improvements Like: The new UI is much better than the previous version. Dislike: 1) Have to key in exact location. Sometimes its difficult becoz the pickup location cannot be found. 2) The fields for 'Advance Booking' and 'Notes' are hidden. Users will not be aware that these fields existed. Have to scroll up in-order to see them. It will be better if every fields appear in one glance.

  • April 10, 2015

cumbersome interface slower than the old app. too many unnecessary aesthetics. i just want to book a cab damn it!

  • April 19, 2015

This is the 5th time I install this bloody app on my android. I am still not able to make a booking. Called them, they have issues with android phone's. How can it be the best Taxi app by TripAdvisor? I know it works perfect on an IPhone. He You la?! Stop counting your money and fix this I am not the only one with this problem. Revamped my ass, nice interface but that's it. CrabTaxi here I come.

  • May 4, 2015

No longer works. The first time I tried this app, it was actually good and I got bookings within minutes. But lately I can't even get any bookings to register in the app. Please fix this or I will just look for other alternatives.

  • May 15, 2015

Updated app still cannot get cab Finally the updated version with notification is here, downloaded and use it today, tried 3 times and failed to get cab and no one from Comfort call me (I am VIP member). Frustrated and use GrabTaxi and got a cab in less than 1 min. Comfort finally called me after 20 mins where I am already in the GrabTaxi cab. Is this a better app? You made your own conclusion.... I am not surprise if more and more people will convert to use GrabTaxi instead and Comfort cannot complain!

  • April 9, 2015

waste of time Can't get me a cab when I needed one... Better apps out there!

  • May 13, 2015

Improved a lot comparing to old version Finally I am able to get cab using comfort app itself. It's much better than previous version.

  • April 9, 2015

Unable to track taxi Note 2: I used the taxi everyday... and your drivers mostly didn't read the pick up location... unable to differentiate front and back lobby... making it worse... unable to track the taxi as the map shows only square boxes...

  • April 14, 2015

Huge improvement The user experience for the app was definitely well thought out. If only it can integrate with the cab rewards system.

  • April 13, 2015

The gps takes forever to locate current location.

  • April 10, 2015

Please remove the advertisement please remove the advertisement, it's eating my data. thanks

  • April 24, 2015

File size Not so many graphic but took a large file size.

  • April 10, 2015

Not so user friendly New version is Very confusing and not an user friendly version.

  • April 13, 2015

Good to see, bad to use. Out of the 10 times i used, 0 times i got a cab. Revert back to operator and sms system. Whats the point.

  • April 28, 2015

Tracking System is too slow. Update takes too long...please fix...

  • April 8, 2015

Terrible Constantly get 'server error' notification. Also takes forever or multiple attempts to get a taxi. Wife would use old app and always get a taxi before me.

  • April 9, 2015

Crashes all the time

  • April 15, 2015

Slow Cannot track taxi location!

  • May 9, 2015

Looks ok but... very dissapointing. The new look is better but lack of taxi info and didn't notify me of the taxi that already accepted my booking. And the taxi left the location as i do not know it already reached my location. Very dissapointing upgrade, shld revert back to the old system..

  • March 2, 2015

Need to input specific destination The previous app could accept a rough destination (eg Admiralty) for the booking to be processed. However for this new app, the exact destination has to be stated before the booking can take place. This makes the process much longer

  • March 6, 2015

Need to input exact location! I was trying to book a cab from a bus stop over the weekend (raining heavily). Searching the Bus Stop number was not successful nor opposite "Location A" bus stop... the app kept booking from "Location A" which was impossible for me to reach at that time! Maybe the app should allow us to add comments/notes for a more specific pickup point.

  • March 29, 2015

Sigh. Looks better, but: 1/ GPS (which is never accurate) is required before being able to type in a pick up point - SLOW! 2/ No general area or free text options for destination is extremely annoying 3/ App doesn't know when a taxi has been found OR sends an sms to say none found, why not keep it in the app? 4/ Unusable in it's current form. Try harder, Comfort

  • Feb. 18, 2015

Takes too long I've never managed to book a taxi using the new app. The processing times takes way too long. I did not have any problems with the old app.

  • Feb. 20, 2015

Booking takes too long Waiting time for booking on this new app version takes way too long. No easy way to enter multiple drop off location.

  • March 10, 2015

Cant even register my number Click submit then just hang there better fix this fast before the force migration. Im a regular cashless cab user and I dont want risk being force to pay cash

  • Feb. 23, 2015

Worst one so far This is the worst "update " so far. After been forced to put destination in old app very hard to get a taxi. Now when have to put complete destination adress total impossible to get a taxi. Better to call for a taxi from now on.

  • Feb. 12, 2015

Newer Comfort Taxi App Regretted upgrading to the latest version. Takes too long to make a sucessful booking. My wife uses the old app and it is way faster in booking. Please do 5c change things that are already good and running. Better GUI doesnt value add the user experience if the basic functions are not working effectively. Please kindly improve on the app, still a loyal customer of Comfort. Thank you.

  • Feb. 27, 2015

Worst than previous user friendly app Using the previous booking app was a breeze. It alerts you when you have a confirmed or failed booking. I can also input multiple destinations. This new app only looks swanky but is so dumb. Can't input multiple destinations and doesn't alert you about booking. Why come out with a new app when it is worst than the previous one? Good grief!!!

  • March 13, 2015

Stupid app Worst than the previous version! Keep saying "Server Error"! Waste of time on this stupid upgrade app!

  • March 1, 2015

Free Text Please Please Please allow free text to key in multiple journey to minimize conflicts with drivers. Thus, it's their choice to take the order. THANK YOU.

  • Feb. 10, 2015

Great change! Enjoyed the change in the ui from the previous application. A little bit glitchy here and there but am sure that the devs there will fix those bugs. Nice job guys! :D

  • March 31, 2015

Like it!!! The new app has a great look and feel and I love that you can store favorite journeys... I can book a cab instantly... Keep up the good work...

  • Feb. 6, 2015

Terrible 1st experience..uninstalled I got the taxi, but the taxi didnt even stop for me and jus keep driving and heck the taxi didnt even turn the sign to on call, its still taxi..

  • March 27, 2015

Does not work!! I set up the app and made some trip favorites. When I try to use it the screen just spins - forever. It never has booked a taxi and I tried many times. I go back to old one and if they discontinue it I will use a different taxi company.

  • Feb. 10, 2015

This updated comfort apps .. hard to use Location can be detected after entering postal code previously but the current updated version can't, it just kept on searching with no results. Turning on the Gps locator doesnt help too,wrong result was given. Comfort company ,please hire someone better in making apps else you will lose out a lot of customers. I used to be a comfort apps supporter .. but now I use other apps already . Really not convenient ..

  • April 6, 2015

Useless app Dont ask me to email to u if u cant b bother to trial n test the app b4 launch to public.we are not ur foc guinea pigs,in case u r not aware of us being ur paid customers!!!

  • March 2, 2015

Buggy authentication server Reset my phone, tried to set up Comfort app for the 1st time but stuck at receiving OTA PIN. It's been overnight, still no SMS. GrabTaxi on the other hand, shot the OTA PIN out almost immediately. Go figure. Uninstalled Comfort Taxi.

  • June 18, 2015

Slow, app too sluggish. Please pay more and get a better app developer. That's the problem with companies that are near monopoly. Move so slowly. App so poorly developed

  • June 4, 2015

Doesn't work Cannot even setup after installl. It said to input verification code sent over S.MS, but never received. Tried so many times until it prompt too max requests.... in the meanwhile, SMS verified working with other phone. This app is ridiculous. Worse than before.

  • June 22, 2015

Sucks Otp wasnt sent to me after an hour, keep requesting but state exceed limit wait 15mins... Crap sia cant even use the app!!

  • June 18, 2015

tankuku it never fail me not to get any booking AT ALL..longest attempt to book was more than 30 mins before peak hour.

  • May 23, 2015

Lousy System I downloaded the app n past 2 days all I can do is to keep asking for verification code and nothing came.

  • June 20, 2015

So much better than the previous app! Much more user friendly with a better UI, looks really nice and professional now. Works smoothly so far too, though I have yet to make an actual booking. Was so surprised when it loaded old receipts from my previous trips made on the previous app. eReceipts are a fantastic feature! Able to keep a record of the cost, driver info is there in case we need to contact them for lost items etc. Great.

  • June 4, 2015

Where is the OTP!!! Had a new phone and installed this app but OTP was not received. LG G4

  • June 18, 2015

Better than phone call Why cannot retrieve recipes for more than 10 last booking? I took taxi nearly every two day and submit claim every month. The history feature is useless to me if I want to retrieve record.

  • June 19, 2015

Better than the pevious one How to deregister? I change my phone but I am keeping the same number??

  • June 25, 2015

This app During 4pm-6pm or 4am-6am more faster get the taxi cos of many driver changing shift timming !!!

  • May 28, 2015

Location search Location search requires extreme accurate address, can't even compare with grabtaxi app

  • May 31, 2015

OTP never received! Regretted installing the new version! Can't work cos can never receive the OTP and that was after a very very wait for it to connect to its server. And with the old edition gone, I can't book cab at all. So now force me to use grab taxi!

  • June 18, 2015

Doesnt work The one time pass word never came despite multiple tries

  • June 19, 2015

Crap Does not send out authentication PIN, so does not install fully.

  • June 20, 2015

Recently gave problems by duplicating my bookings Kept saying i have existing bookings and to check the status page but there were no active bookings there. Also didnt allow me to book as it prompted i had maximum bookings. Well too bad then.

  • June 18, 2015

No otp Does not work, cannot even register coz otp never comes in

  • June 20, 2015

Recommended So much better than previous version. Comparable to grabtaxi. But result wait time could be shorter. Trip history is helpful to speed up booking.

  • June 26, 2015

To these app developer, why dont u launch back the old version? You guys didnt fix the OTP sms thing, forever we can't use this bloody App. Try not to make thing from best to worst.

  • June 20, 2015

What happened? Just upgraded to latest version, cant do setup. No OTA code is send to my HOUSE. Please fix it

  • June 20, 2015

Good, if can authenticate. Good UI and features such as favourite journey which saves time by having both pickup and destination details in one. Unable to get OTP after last update, so I've not been able to use this app after reinstalling.

  • June 22, 2015

The new update getting less friendly and worst and worst What wrong with ur apps dont allow me to book ?

  • May 29, 2015

Additional location option and include driver's name under feedback Its a pretty version and user friendly. Would like to request if there can be option to add additional location that we want to go. At times we might share cab with friends so might need to go 2 places. Also under feedback option, if drivers name can be indicated instead of showing car plate number only.

  • May 20, 2015

Great Improvement ? New version is so much better. It pinpoint location more accurately too.

  • June 14, 2015

Did not receive verification code Where is the developer ??? Send me OTA pls !!!

  • June 26, 2015

??? Big backwards step. Please bring back old version

  • June 25, 2015

Unusable Installed this twice over 3 days and on both occasions I didn't receive the OTP, despite trying numerous times. Really wanted to give this app a chance after seeing my friend raving about it.

  • June 21, 2015

OTP not received Cant register as OTP not sent.

  • June 21, 2015

No notification, waste of taxi driver's time and my time. There was no notification, the app only showed it is trying to get a taxi. After 10 minutes of no update, I booked UBER and got a driver. As I was on the road, suddenly I receive a call from Comfortdelgro that my taxi has arrived, and then another call that my taxi has left. Checked the app and it is still trying to get a taxi. Click on Status, I'm marked as No Show, with no indication of the cab driver's info. SMRT / uber / Grabtaxi has never done this to me or to the driver, only comfortdelgro did.

  • June 9, 2015

Lost my favourites my favourites are gone after installing new version. Comfort Can do better.

  • June 27, 2015

Love it! Much better UI and easier to track down taxis!

  • May 20, 2015

update? what update? update says bug fixed. more like bugs inserted. otp not sent and have been trying for hours.

  • June 22, 2015

Loading Loading is too long.. a taxi would pss my house just b 4 it load finish. Fix it!!!

  • June 26, 2015

User friendly and nice UI Can improve by having real-time taxi tracking on map

  • May 24, 2015

Slow connection to server Every tab you click takes awhile.

  • May 31, 2015

Modern interface and good features! Everything works.. No issues booking a cab! I love the ability to pick anywhere on the map to get the pick up address..

  • May 23, 2015

Buggy and slow Slow to start and crashed. Plus no warning that the previous app is absolute. GPS detection sucks. Lag till the cows come home

  • June 25, 2015

eReceipt is awesome!

  • June 3, 2015

Very worst app developed!! Stuck at OTP request and NO RESPOND! Click to resend, but showed over limit! Pls figure out!!

  • June 22, 2015

Has improved by leaps and bounds! This app has improved so much over the last several iterations! I often find that I can get a cab through this app when other taxi- or car-hailing apps fail!

  • Feb. 29, 2016

Why is this app so bloody big! Although Comfort Cabs are my fav cab service, i fail to grasp why the booking app need to be 116+ MB and worst, there's no option to send to SD card. Shame on the designers! I'm now looking for better apps that could book Comfort cab..once found, I'm saying goodbye to this one.

  • March 2, 2016

Takes too much storage After every update, it gets more massive. Seriously how does only my name and telephone number take up 113MB?? And then can't even move to SD card

  • March 3, 2016

The only app I need for convenient travelling.

  • Feb. 29, 2016

Requires Singapore sms When installing the app, it asks for your phone number including country code, which it supplies via drop-down, searchable menu. However, at least with a U.S.A. mobile number, I was unable to get them to send the sms with 4 digit activation. Worthless. It never tells you about the requirement. You just have to figure it out when, despite repeated attempts to resend the code, it never arrives. My mobile account works internationally, and I've received numerous sms messages from other sources.

  • March 12, 2016

Kept guessing Whether you get a cab, is as mysterious as SMS booking

  • March 2, 2016

Doesnt work at all Unable to pinpoint location on map via GPS or search address

  • March 2, 2016

Lousy interface Slow. To enable a function take ages! If system are still unable to support then dont include the function!

  • March 3, 2016

Too much reliance on GPS to fix pickup location Surprisingly the management doesn't seems to know that GPS is only accurate to 7m in open field & can deviate more than 15m in build up area. The way to app auto set my pick up area without option to override is too imbecile for a corporation sponsored app.

  • Dec. 19, 2015

Stopped working The app used to work fine but now keeps trying to detect location and never gets out of that mode. Neither does it accept addresses. So effectively, cannot be used at all, at least on the android device that I use. Surprisingly, this has been the case for over a month but not rectified. When others like Grab and Uber are increasing market share the dominant leader seems to have become complacent and lost the plot.

  • Feb. 15, 2016

Seems there's a bug. I made unsuccessful bookings yet an hour later (when I already reached my destination using other taxis) I receive notifications confirming despatch of taxis which I can't cancel since it's neither in history and status. Three taxis got despatched in error.

  • Jan. 25, 2016

Works well with occasional glitches But did not like the many intrusive requests

  • March 2, 2016

Start taking visa and stop ripping us off Comfort rips you off with credit card surcharges and not taking visa. Uber and grab are far better / cheaper

  • Feb. 29, 2016

It can't detect my location Can't use this app at all. GPS auto detection is not working as well as manual address searching. It provided quite accurate GPS detection, what happened?

  • Jan. 25, 2016

Unable to view "Track Taxi" Previously, I can view e location of e taxi. Now, it only appeared as a blue screen. Kindly fix e bug soonest. Else, is a very user-friendly apps.

  • Jan. 22, 2016

Location not working anymore Can't even use GPS or manual address, don't need to add so many useless functions, get the basic book a cab function working!

  • Feb. 22, 2016

The reason i stop using this app is they never indicate that normal booking even a merc can arrive.please indicate a different booking for merc not putting it as ANY.DO NOT PUT ANY FOR YOUR BOOKING SURELY A MERC WILL ARRIVE.Do an update for that!!!!

  • Feb. 13, 2016

Cant search for locations at all I cant even tap a location on the map. Cant even enter pick up point or drop off point, keep saying no search results even though my data and location are switched on. how to use?

  • Jan. 25, 2016

Doesnt work anymore. Always loads but fails to book. Keeps asking me to try again 10 minutes later. Gave this app 3 weeks to fix itself but it seems there has been no improvement.

  • Feb. 15, 2016

Gps is not able to find my location The gps cannot locate my location. I cannot choose my location on the map. And the whole booking system cannot proceed because of no pick up location. Is this just a ad app?

  • Feb. 29, 2016

Useless app Never once did I managed to book one despite trying on different days. The time to book a cab is longer than flagging one on the street, and I had waited quite some time by the street alr. Pls improve on this. Really useless app.

  • Jan. 12, 2016

Unable to send e-receipt w/o Gmail app? I must install gmail app to have a e-receipt sent to myself?

  • Jan. 12, 2016

cant pay via MasterPass Keep hitting error while trying to pay via MasterPass although I've paired a card to the account. Can u please fix it?

  • Feb. 11, 2016

Kindly fix the GPS issue Cannot use the app at all at this time.

  • Jan. 27, 2016

App is prone to declare that I don't "have a booking at the moment" when traffic gets too heavy.

  • Jan. 22, 2016

Keeps on asking for address although entered postal code Not a good first impression. Annoyed already. Uninstalled.

  • Jan. 25, 2016

Worst does not go anywhere after entering name and. Number

  • Jan. 22, 2016

Very useful Very good and stable

  • Feb. 29, 2016

Apps is good but difficult to get a taxi. That is why I give it 3 stars

  • Dec. 22, 2015

Don't work during peak hour. App just hang and not able to book

  • Jan. 22, 2016

Crappy booking app Advanced booking made with confirmation of taxi number and driver's contact number. The taxi didn't come and based on the gps the driver is not near my location. Called the number listed and the driver said he doesn't have my booking. Anyone who wants to do advance booking pls take note. Don't waste time on this app.

  • Jan. 5, 2016

Lousy app Unable to detect location, doesnt allow to indicate venue of waiting, gives promo code but no option to enter it in.

  • Feb. 8, 2016

New app always crash Then booking lost, cannot retrieve and not logged in history. Need more historical cycles like offerred by GRAB. Exit(YES) but app never exit, never release storage.

  • Feb. 15, 2016

Still got bug. Tried many times new still down. Can't even book when u need a cab.

  • Jan. 22, 2016

No alerts when taxi has been booked and confirmed when exciting the app to background

  • Jan. 16, 2016

Good app Very convenient to use and reliable service.

  • Dec. 18, 2015

Good like it. Design is nice Better than grab taxi. Definitely will use more often..location can be free text. Which make booking fast n easy.

  • Dec. 20, 2015

Unable to search address Can't locate or search address on 5.1.1

  • Dec. 15, 2015

Street address Hard to key in correctly as the format is differently and location varies

  • May 12, 2016

Useful but need more improvements Bookings in process sometimes disappear and I have to start over again. Also, the Masterpass link also de-links itself every now and then. Frustrating problems when I'm in a hurry, which is when I take cabs.

  • April 17, 2016

Does not even allow me to enter an address, nor does the location detection work. Not sure what's the point of the app then. The old booking app worked well enough. Using the new interface is like dating a bimbo - fancy to look at but that's about all. Dumb.

  • April 15, 2016

Room for much needed improvement Does not provide function to revise booking so no choice but to cancel and book again (or not). Useless predictive text function. Produces all kinds of words that have nothing to do with the names of places when text input is mainly required to enter names of destination and pick up locations (if pick up location is not saved as a favourite). Mysteriously the developers of this app saw the need to provide a favourites function for pick up locations but not for destination locations.

  • March 31, 2016

Very bad app especially after the update The app just cancel the taxi booking by itself even though the booking has already been confirmed. And it keeps rebooking by itself without user's permission or acknowledgment. Wth man!

  • April 27, 2016

Poor thought given to app functionality If you book a cab the booking clears once you board the taxi. This includes the suggested route, just when the driver asks you which route you would prefer to use. Dumb to clear everything.

  • April 12, 2016

Good app but overpriced Took awhile before i got a taxi and I had a hassle finding my taxi driver. ( he went to the wrong place.) Also, booking fee of $8 is expensive! From AMK to Laselle, $24?! Compared to Grab taxi app, this is overpriced af! For the same trip for grab taxi, only cost $13.50 total, book fee was $2+ only. And it only took 1min to find a taxi! I feel cheated off my money from this taxi app.

  • May 6, 2016

Improvement feedback The location detection can be improved, the space to type is too little. At the bottom, the space for further instructions need to be able to type more text. Bad experience cause of the lack of space for more exact information, ended being scolded for not making my point clearer.

  • May 10, 2016

doesnt get location right keyed in postal code on 2 separate occasions and it pulls up diff address. cab driver gets confused as address is diff fr postal code and i cant seem to edit the address even when i try.

  • March 14, 2016

Doesn't allow to enter address Changed phone to one plus 2. When I downloaded the app again on new phone then neither it is showing my location or allowing me to enter the address. Can't use it anymore

  • April 16, 2016

Materpass issue Cant even pay by Materpass, it can't be click except for the pay by cash or card

  • April 30, 2016

Takes up too much data space I've enjoyed using the app due to how simple it is to key in the addresses and call cab. However I don't understand why all these little data takes up hundreds of mb on my phone storage. Hope the developer can do something about this.

  • May 7, 2016

GPS issue Argued with a cabbie driver due to wrong pickup location. U cant expect everyone to recognise the pickup address right?? Even the GPS gave the wrong location. cabbie accused me somemore.WfH...

  • April 12, 2016

Unusable Prompt me for verify code, and no verification code received.

  • May 3, 2016

Awesome service.... Thank you Comfort Delgro

  • May 12, 2016

Constantly crashes This app is so poorly made that even my Android OS (on Samsung S6 edge) is telling me every other week to delete it because of its performance issues.

  • March 17, 2016

Good but large app Improved but app size too massive. Pls look into optimising file size for app. Not everyone uses elite smartphone

  • April 6, 2016

Great job with the recent overhaul Reliable and intuitive ever since the latest revamp... No complaints so far... It would be good to enable syncing to our Cabrewards account - reminds customers why they should stick with Comfort, right? ?

  • March 15, 2016

Great App Hope the app can improve by backup the favourite location

  • April 17, 2016

I can't enter an address, app does not find my location, I can't click on map to show my location. In short, I can't book a cab with this app.

  • April 20, 2016

Masterpass button not working Tried to a cab using masterclass as payment mode but button not working. In the end had to select cash/card payment mode. Can CDG fix it?

  • April 16, 2016

Convenient and reliable

  • March 30, 2016

Why after updates server so lag?

  • March 20, 2016

Didn't get past registration screen 1) even though you can enter U.S. phone nr for registration, no message is sent to the phone. 2) no way to return to the screen asking phone number.

  • March 25, 2016

Poorly designed user interface Not intuitive and harsh colour scheme make it difficult to navigate. Back-end booking system hasn't changed so taxi assignment is as random as when calling the booking number.

  • June 20, 2016

Not working after update on 24 june 16 It was always slow & glitchy for me all these while but I didnt mind. However, with the recent update, its way slower & cant seem to detect addresses even after 2 minutes. *editted on 13th july: still not working for me & no customer service nor updates. I've been a frequent & loyal Comfort cabber since 2007 but now its time to bid goodbye to Comfort from this customer.

  • July 13, 2016

Not meant for novice user! It forces user to select addresses in its database and frequently their database doesn't allow for an address or general location like Changi airport. I've observed many people very frustrated with this app. Thus people use Grab app or call taxi phone numbers.

  • June 25, 2016

Fix your app Recently the app has been crashing after I successfully book a cab (while checking cab location), and today I inadvertently cancelled a booking because the app was stuck on 'Searching' mode. This wasn't the first time that this happened

  • June 29, 2016

Useless Took me so long to finally pair up the master pass. End up I still can't choose master pass when do my booking. Waste my time downloading it and setting the master pass. And it is SO slow. Stupid app.

  • July 15, 2016

Address input Why do I have to include the block number in the address? I just want to embark/disembark along the main road.

  • June 26, 2016

Masterpass no longer available Masterpass logged off. And cannot login.. always busy in logging in. Need to pay by cash or accept the administration charges if credit card is used.

  • June 25, 2016

Convenient but keeps crashing Constantly crashes - receiving the message that has stopped which is very annoying. Also, sometime status does not update if booking is successful. Can be improved on.

  • June 21, 2016

Masterpass Hidden Clause Edited: for every attempt to book, $1 is hold for verification. 1) 4x $1 was on hold, even though u couldn't find a taxi for me. The release for each $1 is not instant. 2) Tried booking taxi, when I switched screens, even though I didn't get a taxi, this app wouldn't cancel the request. When I manually cancelled the request, it counted as I did a cancellation. By the time, it reaches 3rd try, the app doesn't allow any more booking.

  • July 2, 2016

No submit button!! Lousy. I cant place my booking for using masterpass!

  • June 26, 2016

Make it hassle to clock your rewards point n promotion waiver Agree with earlier comments that Cab rewards should be auto especially when made through the booking app. Was encouraged to use MasterPass by Mastercard. Yet the app's advert did not mention you have to key in promo code unless you happen to see the very small fine print T&C. Comfort Delgro probably thinks that there are passengers who do not want the waiver of booking fee and the 10% Admin fee. Apps are suppose to be simple and easy to use and not frustrate passengers!

  • June 30, 2016

Server error Recently kept getting server error notifications when I need to book a cab

  • July 10, 2016

App used wrong location App detected 85 not 82 unit.no. Cab uncle ticked me off for using wrong location..uber and grab drivers have a MUCH BETTER ATTITUDE. Will uninstall after using $5 code.

  • June 23, 2016

Add the CONSTRUCTION site at the end off tagore drive Thompson line tagore drive

  • June 17, 2016

server error... server error. call in press 9 to cancel cab but after 14mins an cab was assigned to me. call for so long at Buroh lane till the company bus also arrived. that why cancel call almost reach lakeside then assign a cab for me. feels so bad to cancel the cab waste the cab driver time to go in.

  • June 17, 2016

Had a problem booking cab today Usually, I had nvr had any problems wif this app. But today, I had tried at least 3 times to book a cab.. bt all was auto cancelled. Pls fix this.

  • June 25, 2016

No fare estimator before confirming the booking

  • June 20, 2016

Can't see taxi location! After taxi was assigned to me, I can't even see where he is! This simple feature is broken. Fix it!

  • July 7, 2016

Server connection super slow Takes very long to connect

  • July 10, 2016

Work well. Keep it up.

  • June 19, 2016

Keep crashing every time I use it

  • June 21, 2016

Server error, cannot pay with masterpass

  • June 17, 2016

Cant get verification code to mobile no provide Try several time and couldnt able to obtain 4 digits verification code to mobile no.

  • June 2, 2016

Weird issue where after you completed a journey, the app asks to rate a driver. After doing so, there is no way to get back to the main window without exiting the app first.

  • June 11, 2016

Trustworthy Only please update your addresses. Because I was going to a location today and I typed in the place. The address was apparently its old address many years back. So the taxi went to the wrong place and the uncle still said that I gave the wrong address. I've never gone to the place before so I just accept the address that is auto found.

  • June 3, 2016

Slow Very slow after a recent update. Not possible to use. Deserves 0 stars.

  • July 14, 2016

Not the first time taxi being cancelled even though I didn't cancel it. End up waiting for nothing until recheck the status and realise it has been cancelled without my knowledge !!

  • May 18, 2016

Those adds in the app illustrate that cdg does not have a clue what customers want

  • June 6, 2016

Cabrewards should be automatically awarded Great app. Absolutely no issues at all booking a cab but cabrewards should be automatically awarded instead of having to tab my ezlink card at the end of the ride.

  • June 3, 2016

Would like to support but ...there's no way to key in the promo code Ride8 before submitting booking.

  • May 16, 2016

Malfunctioning buttons Found it annoying that the app doesn't allow me to choose the option to pay via Masterpass after I key in the Masterpass promo code!

  • June 16, 2016

Verify code Didn't receive any code after many attempts.

  • June 11, 2016

Bad Can't redeem code. Waste of time. Back to GRAB and Uber

  • May 14, 2016

What's the use of giving masterpass promo code when masterpass is not working..

  • May 22, 2016

It's ok When it detects your location it says a random place near my location. So I telephone the driver on where I am.

  • May 14, 2016

too bad apps couldn't accurate right address when tracking location and taxi tracking distance also was wrong place.

  • June 5, 2016

Back to Uber and Grab Disasterous experience. App has no way to redeem code. T&C is a trickery. Cab driver cant locate me. Call driver no pick up. Driver drove passed me. Had to pay booking fee. Had 3 green light cabs passed me while all these happened. Set up account just to give this review. Back to Uber and Grab. Wake up, Comfort.

  • July 19, 2016

Very bad ad filled scam app with impatient drivers ad filled app with impatient drivers. Instead of taking u to taxi booking it shows ads to buy services of third parties like Uber taxi. Drivers either don't show up or don't wait for pickup if it's raining. App cancels booking on it's own and takes 3-5 minutes to show status with no notifications. Its a scam.

  • July 31, 2016

Gotten much better The app is for booking taxis. It may needs to do that well. Sneering else is just like wrapping paper. Thankfully this app has gotten better over time. It could trim down the graphics that slow it down

  • Sept. 22, 2016

Worst App Ever Got promo code from AXS payment thus downloaded the app. Hpever, promo codes needa tag with mastercard payment. i could not link the card at all. Therefore not able to use promo code. Sent feedback but NO RESPONSE AT ALL. waste of time. Back to grab and uber~

  • Sept. 19, 2016

Can incorporate Cabrewards? If Cabrewards can be integrated, it would be good as cab driver always did not managed to allow me to use cabrewards and I missed out those points. Also I am using MasterPass. So if I still have to pull out a card for CabRewards, it defeat the purpose of going cardless isn't?

  • July 20, 2016

MASTERPass NOT WORKING Poor customer service, poor comprehension of my feedback. The masterpass button dont work after setup of pass is complete. Better still, click on "Feedback" to feedback on the problem with masterpass button, return with SERVER Error!! Yet, somehow the feesback still got through. Simply ineffecient app!

  • Aug. 23, 2016

Bad booking experience Booked a cab, got one but the uncle immediately calls me and says he will take very long and ask me to cancel. I was not able to cancel immediately due to app just keep showing me loading screen. Uncle calls again and again like 25 times yelling at me to cancel. I filed a complaint with absolutely no reply so far (long time ago). Uninstalling and avoiding this company services.

  • Sept. 22, 2016

Update Rendered The App Useless Insists that there is no data connection and cannot be used. Please fix the app as it was working perfectly before today.

  • Aug. 16, 2016

Doesn't work when bad weather I know that it's hard to get a cab when it rains, but I had 10 free taxis turn around 50m away from me and put on 'on call' sign... So clearly something is broken here...

  • Aug. 18, 2016

Worst apps ever if raining I face sooo many time problem when sg is raining this apps is completely useless when is raining is unclear to tell u got a cab booked or not is also glitch if u book once the application help u book 3 cab....... Wasting time

  • Sept. 5, 2016

Not working Couldn't booked cab using Masterpass. Customer service sucks and do not know what is wrong. Current problem could not connect to do booking. Ask to check network when i am using wifi. Waste of time.

  • Sept. 9, 2016

Totally sucks The status page is bugged. It said i got two booking and don't allow me to book a taxi but status page shown nothing. Rubbish app

  • Aug. 18, 2016

Masterpass cannot be connected Not able to connect to masterpass

  • Sept. 6, 2016

Doesn't work....at all on international phone Cant get the app to send me a verification code EVEN THOUGH IT HAS COUNTRY OPTIONS numerous attempts... junk!

  • Sept. 22, 2016

Bogus bookings Keep getting cabs arriving that I haven't booked !!! At 6 am. Terrible app

  • Sept. 22, 2016

Dumb AF app If can flag the cab down... i dont need the app... if i cant flag the cab down... the app also fu*king not help

  • July 20, 2016

Lousy app Keep loading and wait. .for an hour also can't get a taxi.

  • July 20, 2016

Can't book Keep prompting that there is no active booking at the moment.

  • Aug. 2, 2016

Masterpass does not work Unable to pair with masterpass.

  • Sept. 4, 2016

Booking status Sometimes after booking a taxi, the status page will not load. At times I didn't manage to take note of which taxi is coming. Pls fix

  • Sept. 16, 2016

Very less taxi I couldn't get a cab at harbourfront as there we're no cabs available there.

  • Aug. 13, 2016

App always got problem with masterpass

  • Sept. 9, 2016

Poor app It doesn't hold actual booking, a lot of bugs... Need urgent redesign.

  • Aug. 24, 2016

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