- Shows SMART Postpaid Subscriber’s current balance, previous balance, last payment, outstanding balance, due date, credit limit, bill cut-off, months remaining, as well as available retention offers
- Shows subscriber’s current bill in PDF
- Listing of all Flexibundles categorized per type (Calls, Texts, Combo, etc.), which the subscriber can register to
- Subscriber’s how-to-guide on all things Smart Postpaid, and in getting the most out of their plan
- Lifestyle magazine that talks about the latest on technology, travel, pop culture and what's hot right now!
- Features tips and self-help services for Postpaid
- Shows the different channels in which subscribers can communicate their Smart Postpaid concerns
*Exclusive to Smart GSM Postpaid subscribers. Use of the app is FREE. Simply log-in using your mySmart account.
**Regular calls, SMS and data charges may apply for certain features.
Smart Communications, Inc. part of our windows phone Productivity and have installs 500000. Update July 26, 2016.Rating is 64.2164. Windows Verison is 1.16.0. Actual size 9.6 MB.
Completely useless Info provided by this app is not reliable at all. I tried tracking my current bal with this app and ended having a balance due that's twice my minimum. Akala ko mas reliable tong app kay sa sms bal inquiry, pareha lang pala na di maaasahan.
very usable its really a big help
Billing Statement Option to view online billing is not working. Comes up as web page not available.
Kindly fix. I already have an account on the Smart website and I'm using my email as my log-in username. This app doesnt have an optipn for that, only mobile number. Please fix.
Can't Login Giving me an error that the app is for postpaid accounts only! I can login using the desktop version but not this app. Fix the bug please.!
My postpaid app Easy to monitor your phone usage
not working in my tablet everytime i want to log in the app always ask for a valid number.
its working but nothing to see the other MY SMART app is ok.
Nice, its back again , thnx a lot
Good Good app. Can check balance any time anywhere
Perfect It's very useful if you're postpaid subscriber...
No other choice Stuck with this app since there are no other options. Issues : A) The bundles in the app is not aligned with the current bundles available. B) I sent a screenshot of the issue to Smart but the replies are generic(similar to an auto reply)
I dont know why everyone else I having a hard time It works fine. The only thing wrong with it is the same thing thats wrong with the online store. It has some old info and incomplete info.
Can't even log in I've done everything to my Smart account, verified it, completed all the details, added email address but still can't log in using this. It always says my "Please enter a valid postpaid number" sheesh
One Account It cannot open two registered account. Unlike on the website you can view youre two account with ease.
Connection time out!!!!! Fix this please. It always says connection timeout. For goodness sake, Im on a 4G area. Using your LG G3 on Android 5.0
I don't know why it keeps telling me that this app is for postpaid only even I'm using my postpaid SIM
This app is sucks!!! I successfully registered my postpaid number but i cant login!
Can't Update and Open Anymore At first I was enjoying it because I can see the latest update on my account.. But now it won't update anymore.. What happen?
Useless!!! Can't log in! "Request time-out. Please try again!?"
Doin' great. Works fine. I can even save my billing statement as a pdf. 4 stars since I haven't tried all parts of this app. Kudos devs!
Timeout Now this is useless... Always giving request time out....
Is there a no star rating? Couldn't even refresh my account.
always request time out. I had no problems using it initially. then just recently it's always request timed out.
Cannot connect to server This used to be a good and helpful application but recently, it can't even connect.
Request Time Out Kindly fix it please
not able to login request timeout on login... tsk tsk
Useless app. Don't bother.
Outdated Promos Promos are outdated.
Does not load
It sucks. You need to hire better app designers.
Updated, now app lags or does not even open
Needs updating Looks like they omitted some good feature. I can no longer see how many minutes worth of calls I still have left on my TRINET399.
POOR APPLICATION I cant access my account . There was an error message that showing that my number was not valid postapaid number . please fix this issue .
Can't log in Di ko na log in yung account ko, please log in a valid postpaid number lagi lumalabas e naka postpaid naman ako.
Cannot login The login box is just red no matter what
Reward points not visible, can't view multiple account you have to logout in order to see other accnt., it seem's the info is not live update.
Cannot view Smart Reward Points Hi developers! Smart reward points value is not visible. Please fix so that I will no longer call to customer service just to ask my reward points balance. I'll definitely give 5 stars once fix. I am using LG G3 D855 with lollipop OS.
Useless for Bro Postpaid I can't use my postpaid number for my Smart Bro when logging in.
useless I cannot log in
This should be better I hate the app! It is slow, it doesn't update in real time, there should be updates for how much data, text and calls you're using to help customers, and now just to update flexibundle deals needs an app update? Can't update on the fly from the user interface? Another thing bring material design please not just providing us apps because you just have to.
Stupid App This Application 1) Does not recognize it's subscribers numbers 2)Keeps on giving "Errors" 3)Loads Up Super Slow 4)It's not Updated Mighy As Well Just Remove It Or Make Big Improvements
cant even recognize my number, stupid... i can log in on the my smart website on my chrome browser but not on this app... what a waste of time!
Invalid Postpaid Number Already raised the concern with their customer service tech team about a month ago but still no feedback. I couldn't change my Value Added Service because you could only change it thru this app apparently. Even the Smart Store couldn't do anything about this.
Nice apps. Very classy and user friendly. But i hope you can put the updated data usage... thanks.
I cannot login I just installed it and it's not allowing me to login. I already uninstalled and reinstalled it many times but it's still not recognizing my number. Please fix this.
Its been 27 years and still... You can't log in cuz the number is invalid.
Freedom Plan Flexibundle registration for freedom plan is not showin on this app
Waste of time No use of downloading this app. Does not allow to log in.
Poor app - always gives me error when signing up for Internet flexibundle. Boo!!
Crappy app. Have the bundle service and this app is not working
Add password or pin to lock app Add password or pin to lock app
Buggy After clicking the 'forgot password' button the app goes back to the login page with a message that your account has been successfully changed
World weird app
What a waste! Don't download this crap!
Waste of time and data This app does not recognize my number...EVER.
Showing invalid mobile no.
Subscriber Our data consumption is limited. Hope you will add the preview of our actual data usage. Another thing is how will I add the second account or additional line here? Thanks
Not working It is not letting me log in my postpaid number. It's says... "You must input a valid Smart Postpaid mobile number to be able to access this app." Can you please fix the app. Thanks.
Trojan found Trojan found download at your own risk. Pls fix
Time out error Always times out when checking subscription status. Please fix.
Lousy Application time out every time I try to log in!
Cannot get account status cannot get billing statement. is there an update coming?
Being detected as a trojan My virus scanner is detecting this app as a trojan after updating.
Buggy Cannot really check billing statement using the app.
Flagged as malware/trojan My anti virus detected malware/trojan with this app.
SmartBro Postpaid not accepted My SmartBro Postpaid number is flagged as invalid.
cant log in slow as taking a huge dump
More features please Monitor remaining sms, minutes and GB's for surfplus plans. PLEASE ******edit: now monitors sms and data! Just for minutes and i will give 5 stars.
cant log in been trying over and over said my number is not valid. been using thus number for 4 months .. now im really pisses becausw i want to change my vas and im stuck with free fb wc does not show pictures.
[Won't] I Can Now Login! Might not support Dual Sim. A hundred times I tried to login, but still, it won't log me in. And so I wonder. Then, I read all details here and it says available to SMART GSM only. And yes, I am, Smart Postpaid. Then, I thought, maybe this app don't support Dual Sim as my Sim 1 is Talk N Text and my Sim 2 is Smart. And there's no way I am going to change that since I use TNT for mobile data and Smart for GSM only. I am using Asus Zenfone 2 ZE551ML.
FIX THIS PLEASE Cannot view my billing statement. My friend cannot view it as well. How am I suppose to know and monitor my usage when I can't view my statement?
please enable support for 2 or more accounts.
Can you guys create an application where we can monitor our usage? All we see is the balance but the current usage is not even present how can we verify if we're on the right plan if we do not have any clue what is our usages esp on the data?
Not Reliable Hindi ako inform na consumed na pala un 5GB while on this App nasa 3GB, neither Txt from smart. Wala ako na received..
Unaccesible I can log in through desktop but would not allow me to log in in the app
Cannot login Even i m already enrolled it says invalid postpaid number
Still Not Working after the April 24 update! I tried to log in but it kept saying my number is invalid. Tried to sign up but it says I already have an account. Tried logging in again with my credentials but it keeps saying invalid number.
Just good for checking total amount due
Worst Registration After more than 24 hours i still did ot received the SMS Verification code sent to my number. This is terrible, probably there was a synchronization issues from network. ???
Not working since November 2015! I tried to log in so many times but it kept saying my number is invalid. Tried to sign up but it says I already have an account, which works when I log-in online for my Smart account. This issue was raised repeatedly to your customer service since last year but no resolution until now.
Cannot switch to another enrolled account You can subscribe to "App On" via different channels (hotline, website and this app). But you can only unsubscribe via this app, which doesn't work! If you have enrolled multiple numbers to one primary number, this app cannot manage those accounts. Useless app!
Unable to login thru the app The app is not working,can't login though with no signs of error. Please fix this ASAP!
its ok before but when I opened it again, it won't work. it says my account already exist but won't log me in. I have already change my password but still won't work. I want to uninstall it but I cant
Does not work on xperia M4 Aqua Even with more than 500mb left on internal storage. Tried reinstalling it many times :(
It's really a mess. I tried using my two postpaid lines but is not accepting it.
Not working anymore! App has no purpose, doesn't do a thing. Boooooo!
Can't log in my account Attempted so many times to log on my account but still can't log in .
Can't log in using my postpaid number. This app is a mess..
Useless for postpaid. Can't see my balances. No information about my plan
Didn't listen I didn't listen to the reviews that this sucks. Now eating memory on my phone.
Not working Does not allow me to login...
Cannot log in.
Third class application
Its been working fine Not anymore
Where is the option to see subscription inclusion status? I used to be able to check my remaining bal for call, text and data. Now it says I am not subscribed to any bundle. It's inconvenient to be always sending text 7577 for STATUS. Pls fix. Also would be nice if you include details for unbilled charges.
Great App Great App but the new icon sucks. It's not consistent with Smart branding which may lead to confusion. Also, my postpaid plan inclusion is blank and doesn't show anything.
No option to check reamining usage and service reference no. There should be an option to see the remaining usage rather than sending sms STATUS to 7577. Include as well pending service reference no for tracking the status of each dispute or requests.
Log in is a hassle. Wont access my account. All it says is u have entered an invalid account.
HORRIBLE APP I logged in using my number and after log-in, the account name along with the plan and its details are under a different person's name.
worst telco service worst service ever, used to be happy with smart but service became ridiculous..
Canot view bill statement I already downloaded both my postpaid and mysmart acount but stil i cant view my bill status
please enable support for 2 or more accounts.
Cant login to the app But no problem when using the browser. Will give better rating once fixed.
Not Working It was useful until "Inquire Subscription" isn't working...very disappointing!?
Additional account Please add option to add another account
List of Flexibundles Not Updated Please update your own app with your own packages
It does not show Rewards Point :-(
Lackong feature Nice applicatipn but it lacks the most important feature for all Smart Postpaid users, it should enable the users to monitor the DATA, calls and text usage, and have to display all the excess charges for these usage if theres any, similar to the Globe Postpaid application. This way, the users will be aware of the usage and wont be shocked if theres any excess on their upcoming bill anymore.
Unable to login It doesn't work or go to the app after logging in. It just stays on the login page.
Fake Fake I can't log in using this app
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